Why Choose TELUS Business With Tom Harris | Business Mobility, Internet, Security

“Learn why TELUS Business fits day to day business work, mobility, internet, voice, security, plus support. See how Tom Harris helps you choose, set up, plus support your TELUS Business solutions.”

A business runs on basics, so your setup needs to hold up under pressure. Your team needs a stable connection, clear calls, secure logins, plus fast support. When one piece slips, the day slows down fast.

Small issues hit harder at work because they block tasks. A slow upload delays invoices. A missed call loses a booking. A compromised login locks staff out of email plus billing.

Consumer plans focus on one person, but your business runs on shared work. You have staff, shared devices, plus customer data moving through multiple tools. Risk rises with every device plus every login.

Many teams rely on quick workarounds to keep moving. Calls go to personal phones. One shared login runs scheduling. Public Wi-Fi gets used on job sites. Those shortcuts hold until they do not.

Most businesses lose ground from slow days that stack up. A missed call becomes a missed job. A dead zone slows a crew. One file that will not upload can derail an afternoon.

You do not need more tools, you need fewer points of failure. A TELUS Business setup helps reduce those points of failure across mobile, internet, voice, plus security. Start with your top two pain points, then match the right options to how your team works. If you want help tightening up your setup, Tom Harris can walk you through options based on how your team works.

Why TELUS Business fits day to day work

TELUS Business covers a full set of business services, so you can build one setup instead of patching tools together. This mix matters because your tools connect. Internet quality affects call quality. Device security affects account security. One weak link creates friction across the full day. TELUS Business groups the main service areas in a simple way. You get mobility, internet, communications, security, managed technology support, plus fleet solutions. This structure helps you plan faster and manage fewer vendor relationships.

Here is what TELUS Business covers, plus how it shows up in day to day work:

• Business mobility for staff who move. Your team takes calls in a truck, on a shop floor, plus in a client lobby. Business mobility keeps staff reachable, plus keeps plans aligned with usage.
• Business internet for cloud work. Many teams run point of sale, scheduling, accounting, plus inventory in the cloud. Strong internet keeps tools responsive during peak hours.
• Communications for calls plus collaboration. A modern phone setup routes calls, covers breaks, plus supports remote work. It keeps your main line working even as your team grows.
• Security for logins, devices, plus sites. Security protects accounts plus devices. It also supports sites through connected cameras plus sensors, with a simple view of what is happening.

Common pain points TELUS Business helps reduce:

• Your team loses calls during peak hours, so you need call routing plus better coverage.
• Your staff uses cloud tools daily, so you need reliable internet plus strong upload performance.
• Your business relies on many logins, so you need password plus device protection.
• Your sites hold inventory, so you need cameras plus sensors plus a clear dashboard view.

The mix still needs to match your workflow. A restaurant needs strong Wi-Fi plus a stable point of sale. A trades business needs mobile lines for field staff plus a main number that routes calls. A clinic needs device controls plus consistent security habits.

For a quick overview of TELUS Business service areas, click here.

Mobile plans built for business movement

Mobile plans should match how your team moves. Your team does not work from one desk. Work happens in trucks, on job sites, in storefronts, plus in client offices. <ahref=”https://www.ibm.com/think/topics/mobile-workforce”>A mobile workforce depends on reliable coverage plus consistent data, so your staff stays reachable while work keeps moving.

Start with the patterns you see every week. A field team needs reliable calling, fast data, plus hotspot support. A retail manager needs stable service across shifts plus dependable messaging for staff updates. A professional services team needs fast tethering for travel plus clean video calls.

A better mobile plan choice starts with three questions. How often do staff travel for work, plus how far. How often do staff use hotspot for laptops plus tablets. Which apps drive work, maps, video calls, point of sale, inventory, plus email. Once you answer those, a TELUS Business advisor can align plan options to the roles across your team.

Mobility also connects to device choices plus device support. Your plan only works as well as the devices on it. Tom Harris can help you choose the right TELUS devices for business use, plus support setup, data transfer, plus service after the sale.

Business internet plus Wi-Fi that keeps work online

Business internet plus Wi-Fi keeps work online. Payments, cloud apps, video calls, plus security cameras all rely on the same connection. Slow internet wastes paid time because staff waits, then repeats tasks.

TELUS PureFibre supports day to day business use with even upload plus download speeds, low latency for calls, plus unlimited data with 24/7 support. If you want the full fibre breakdown, read our PureFibre blog here.

Most small businesses aim for a few basics:

• Keep point of sale online.
• Keep phones plus video calls stable.
• Keep file sharing smooth.
• Keep guest Wi-Fi separate from staff systems.

Wi-Fi planning matters as much as speed. Wi-Fi 6 plus network separation helps you split staff, point of sale, plus guests, so the network stays cleaner during peak hours.

Small shop layout example:

• Network A for staff plus point of sale.
• Network B for guests.
• One password process for staff changes.
• One reset plan that does not sit with one person.

Small office layout example:

• Wired lines for core systems plus printers.
• Wi-Fi coverage for meeting rooms plus mobile staff.
• Separate guest Wi-Fi.
• One backup option for outages.

Some locations do not fit fibre right away. TELUS Smart Hub plus mobile internet support sites that move, sites in rural areas, plus temporary setups. If you want help mapping the right setup, Tom Harris will review your space, your devices, plus your peak hours, then line up the right TELUS options.

Business phone systems that scale with your team

Many teams outgrow basic calling fast. One mobile line works for a while, then calls stack up, staff change, plus customers hit voicemail. Missed calls turn into missed bookings.

TELUS Business Connect gives you one cloud system for phone plus messaging plus meetings. Your team answers calls on desk phones, mobile apps, plus computers, so customers reach the right person sooner. Click here for a TELUS Business Connect overview.

A business phone system helps fix common gaps:

• One main number with routing, menus, plus ring groups
• Shared voicemail for teams or departments
• Business hours rules plus holiday schedules
• Simple call transfers between staff
• Call logs that show missed calls plus peak times

Here is a practical example. A home services business runs three crews. The office answers calls from 8 to 5. After hours, the system routes urgent calls to an on-call manager. Routine calls land in voicemail with clear next-day follow up steps. This setup reduces lost leads, plus it reduces after-hours stress. Research proves that unified communications lead to real productivity benefits, reduced tool sprawl, and lowered expenditures (Brightlio – Technology Illuminated).

Start setup with a call map. List your departments. List coverage during lunch plus breaks. List after-hours rules. Then match features to the map. If you want the full breakdown, use this Tom Harris guide.

Business security that protects people plus property/h2>

Security protects your people plus your property. Your needs change by site. A busy retail store needs cameras. A warehouse needs door sensors plus alerts. An office needs after-hours monitoring plus access control. Start with two goals. Deter issues. Respond fast when something happens. Cameras plus clear signage support deterrence. Alerts plus remote viewing support fast response.

TELUS Secure Business brings cameras plus sensors into one system with app control. You get alerts, remote viewing, plus activity logs. You also set user access rules, so only the right people change settings.

Use these building blocks as your base:

• Cameras for entrances, back doors, plus cash areas
• Motion sensors for after hours
• Door plus window sensors for access points
• Video storage rules, so footage stays available when you need proof
• User access controls, so changes stay limited to managers

Visible surveillance makes a difference. Studies show that businesses with visible security measures, like cameras and controlled access, are far less likely to face theft or internal incidents. Envoy highlights how modern workplaces are increasing security measures precisely because more people are returning onsite and with more traffic comes more vulnerability.

Read the full blog here from Tom Harris on business security. If you also want online security, read here for the Tom Harris guide on logins, devices, plus staff security.

If you want help planning your setup, get in touch with a Tom Harris Business Specialist. 

More TELUS Business Tools You Should Know

TELUS Business goes beyond mobility plus internet. It also covers managed technology support, online security, plus fleet tools. These services help you reduce gaps that slow your day.

Managed technology support fits teams without a full information technology staff. You still rely on software, devices, Wi-Fi, plus security every day. Managed support gives you a clear path for fixes plus guidance.

It helps when:

• Staff laptops fail during peak season.
• Password habits create risk.
• Sensitive files sit on personal devices.
• Remote work expands access issues.
• Updates break core tools.

A simple managed support setup includes:

• A device list for phones, tablets, plus laptops.
• Clear access rules for email plus shared drives.
• A support path for urgent problems.
• A fast offboarding process when staff leave.

Online security issues often start small. One fake sign-in link or one reused password creates a bigger problem. TELUS Online Security for Business adds protection for devices plus browsing, plus alerts for exposed credentials. Read the full guide here.

If you run vehicles, fleet tools help with cost plus service quality. Dispatch sees locations, routes, plus delays, so you adjust faster. Driver safety tracking plus maintenance reminders also help you reduce risk. Tom Harris can help you pick the right mix, then set it up based on how your team works.

Why Tom Harris improves the TELUS Business experience

A strong carrier matters. A strong local partner matters too. TELUS provides the business solutions. Tom Harris helps you choose the right mix, set it up, plus support it over time across British Columbia plus Alberta.

Tom Harris improves the experience in a few practical ways:

• Better plan selection, so you match roles to plans and avoid overbuying plus underbuying.
• Faster onboarding, so staff leave with working phones, working email, plus the basics set up.
• Local help for issues, so you get store support instead of long back and forth.
• Better coordination across services, so mobile plus internet plus voice plus security work as one setup.
• Easier seasonal changes, so you add staff, shift devices, plus adjust services without friction.

Tom Harris follows a simple process. The team asks about staff count, devices, sites, plus key workflows. The team maps services to how you work. The team schedules number ports plus installs around your busy hours. The team sets up devices, users, plus routing rules, then supports changes as your business grows.

Start here for service options. For in-person support, find a store near you.

Conclusion

Your business runs on basics, so your setup needs to work across staff, devices, plus sites. When internet slows, payments plus cloud tools lag. When calls miss, bookings slip. When logins fail, teams lose access. TELUS Business helps you reduce those gaps with services built for real work.

This guide covered the core pieces you should review first. Mobility keeps field teams reachable. Business internet plus Wi-Fi keeps point of sale plus file sharing online. Business Connect gives you a main number with routing, ring groups, plus shared voicemail as your team grows. Online Security plus Secure Business help protect logins, devices, plus your physical site with cameras, sensors, plus alerts. Managed support plus fleet tools fill in the gaps for teams without internal help or teams on the road.

Tom Harris helps you pull the right mix together, then set it up plus support it locally across British Columbia plus Alberta. You get one place to plan, switch, plus adjust as your business changes.

If you want a clear next step, visit a Tom Harris store and ask for a TELUS Business review. Bring a recent bill plus a short list of devices and key apps. Share your top three problems, then build a setup that fits how your team works.