This blog is a step-by-step guide to signing up for TELUS Exclusive Partner Program (EPP) online with Tom Harris. We’ll walk you through every screen in the order form. From checking eligibility and choosing your device and 5G+ plan, to reviewing fees, porting your number, completing employment verification, and submitting your final order. Using clear screenshots and simple language so you know exactly what to expect.
Table of Contents
Step #1 – Open the TELUS EPP lookup page
Step #2 – Enter your information and submit the EPP lookup form
Step #3 – Select “Plans” for Add-A-Line activations
Step #4 – Click “Add-a-Line” to start your new line order
Step #5 – Review the Complete, Select, and Standard BYOD plan options
Step #6 – Scroll through more BYOD plan options as needed
Step #7 – Compare additional plan options as you continue scrolling
Step #8 – Select the plan that fits your usage and budget
Step #9 – Click “View Plan” to see details, then click “Proceed”
Step #10 – Select your SIM card type for your Add-A-Line
Step #11 – Click “Proceed” after choosing your SIM
Step #12 – Review New Service Essentials and the $35 setup and support fee, then click “Proceed”
Step #13 – Add extra lines with “Add Additional Services” or click “Check Out”
Step #14 – Enter personal and work details and acknowledge the one-time $80 connection fee
Step #15 – Enter port-in details if you’re bringing a number from another provider
Step #16 – Enter contact, ID, billing, shipping, and delivery details, then click “Proceed”
Step #17 – Select a hardware payment method and enter your credit card details
Step #18 – Review all order, billing, shipping, and subscriber details, then click “Complete Order”
Step #19 – Complete employment verification using your work email, then click “Complete Your Order”
Step #20 – Submit your personal details and professional email to request your EPP verification code
Step #21 – Watch your inbox and follow the TELUS email to finish your EPP Add-A-Line BYOD offer
Step 2: To begin, fill in the following information and click “Submit” once completed.
Step 3: For Add-A-Line Activations, Click “Plans.”
Step 4: Click “Add-a-Line”
Step 5: You select the plan that fits you best. Options include Complete, Select, and Standard.
Step 6: You select the plan that fits you best. Options include Complete, Select, and Standard.
Step 7: You select the plan that fits you best. Options include Complete, Select, and Standard.
Step 8: Select the plan that fits your usage and budget.
Step 9: Select “View Plan” to see the plan details. After you review the plan details, click “Proceed”
Step 10: Next, select your SIM card.
Step 11: Then click “Proceed.”
Step 12: Select Details to review what is included in the New Service Essentials add-on and the $35 setup and support fee. Once you have reviewed this section, select Proceed.
Step 13: If you are activating multiple lines, you can click “Add Additional Services to do so, if not, you may click “Check Out.”
Step 14: Enter your personal and work details, select whether you are changing an existing TELUS account to EPP and acknowledge the one-time $80 connection fee in the second dropdown. If you are porting your number continue to the next step, if not, you may click “Proceed.”
Step 15: Enter your personal and work details, select whether you are changing an existing TELUS account to EPP and acknowledge the one-time $80 connection fee in the second dropdown. If you are porting your number continue to the next step, if not, you may click “Proceed.”
Step 16: Enter your contact details, then provide the requested ID information so TELUS can complete the required personal credit check to approve your plan and any device financing, then fill in your billing/shipping address, choose a delivery method, type in any additional comments (if any), and click Proceed to continue.
Step 17: On this page, review and accept the terms and conditions, enter your credit card details for the one-time service fees payment, then click Complete Order to finish your TELUS EPP request.
Step 18: On this page, carefully review all your order, billing, shipping, and subscriber details to make sure everything is correct before you accept the terms and click Complete Order.
Step 19: Read the instructions on this screen carefully, complete the employment verification using your work email as outlined, then click Complete Your Order last; once you do, you will receive a confirmation email with your final details.
Step 20: On this page, enter your personal details and professional email, then submit the form so TELUS can send you a unique verification code that you will use to complete your Exclusive Partner Program order.
Step 21: On this screen, your part is done for now, so watch your inbox for the TELUS confirmation email, follow the instructions in that message to finish accessing your Exclusive Partner Program offer, and contact Tom Harris if you need any help along the way.
A Quick Summary of Each Step
You start by opening the TELUS EPP lookup page, entering your information, and choosing Plans → Add-a-Line so you can set up an extra BYOD line on your TELUS EPP account (Steps 1–4). Then you browse the Complete, Select, and Standard plan options, scroll through any additional choices, compare data and pricing, and pick the plan that fits your usage and budget before viewing the full details and proceeding (Steps 5–9).
Next, you handle your SIM and setup: choose the right SIM card, review what’s included in New Service Essentials and the $35 setup and support fee, then decide whether to add more lines or move straight to checkout (Steps 10–13).
From there, you enter your personal and work details, confirm if you’re changing an existing TELUS account to EPP, add port-in information if you’re bringing a number from another provider, and provide contact, ID, billing, shipping, and delivery information so TELUS can complete the credit check and set up the line (Steps 14–16). You then choose your hardware payment method and enter your card details (Step 17).
To finish, you review your full order one last time and click Complete Order, complete employment verification with your work email, submit your personal details and professional email to request your TELUS EPP verification code, and finally watch your inbox for the confirmation email with the last steps to fully activate your Exclusive Partner Program Add-A-Line BYOD offer (Steps 18–21).
By the end of these steps, you’ve chosen your plan, reviewed all fees and add-ons, and completed your TELUS EPP Add-A-Line order with a clear summary of what you’re getting. Keep your confirmation and verification emails handy, and remember you can always visit or contact your local Tom Harris store if you need help with next steps, renewals, or adding lines later.