This blog is a step-by-step guide to signing up for TELUS Exclusive Partner Program (EPP) online with Tom Harris. We’ll walk you through every screen in the order form. From checking eligibility and choosing your device and 5G+ plan, to reviewing fees, porting your number, completing employment verification, and submitting your final order. Using clear screenshots and simple language so you know exactly what to expect.
Table of Contents
Step #1 – Open the TELUS EPP lookup page
Step #2 – Enter your information and submit the EPP lookup form
Step #3 – Select “Devices” for Add-A-Line activations
Step #4 – Click “Add-a-Line” to start your new line order
Step #5 – Choose your device brand and model (Google in this example)
Step #6 – Pick storage, colour, and plan option, then click “Proceed”
Step #7 – Review New Service Essentials and $50 Corporate Service, Setup and Recycling fees
Step #8 – Review the free AXS 4-in-1 charger gift with your Pixel 10
Step #9 – Choose Device Care Complete or decline extended coverage
Step #10 – Add a fast-charge power adapter or select “No Thanks”
Step #11 – Browse and add compatible accessories, then click “Proceed”
Step #12 – Keep “New Device” selected and pick your 5G+ plan
Step #13 – Review plan details and optional tablet/watch add-ons
Step #14 – Confirm add-ons and check One-time and Monthly totals
Step #15 – Enter personal/work details and acknowledge the $80 connection fee
Step #16 – Enter port-in details if you’re bringing a number from another provider
Step #17 – Enter contact, ID, billing/shipping, and delivery information
Step #18 – Accept terms and pay your one-time service fees
Step #19 – Double-check order, billing, shipping, and subscriber details
Step #20 – Complete employment verification with your work email
Step #21 – Request your TELUS EPP verification code
Step #22 – Watch your inbox and finish activating your EPP Add-A-Line offer
Step 2: To begin, fill in the following information and click “Submit” once completed.
Step 3: For Add-A-Line Device Activations, Click “Devices.”
Step 4: Click “Add-a-Line”
Step 5: On this page, you choose your device brand and model from the list; you can follow the same steps for any phone, but for today’s example we will select a Google device.
Step 6: On this screen, choose your storage size, colour, and plan option, and remember each choice changes the price, so watch the upfront and monthly amounts carefully to make sure you select the plan and cost that work best for you. Click “Proceed” once you find the option that works for you.
Step 7: Select Details to review what is included in the New Service Essentials add-on and the $50 Corporate Service, Setup and Support fee and Recycling Fee. Once you have reviewed this section, select “Proceed.”
Step 8: On this screen, you will see the free gift with purchase: when you activate a Google Pixel 10, you receive the AXS 4-in-1 charger (a $139 value) at $0 as part of your order.
Step 9: On this screen, choose your warranty option: either select Device Care Complete for $17/month for extra repair and loss coverage, or choose Decline extended coverage to keep only the standard manufacturer’s warranty, then click “Proceed.”
Step 10: On this screen you can choose to add a fast-charge power adapter for an extra cost, or select “No Thanks” to skip this accessory and move on.
Step 11: On this page, browse compatible accessories for your new phone, add any items you want to your order, then select Proceed when you are ready to continue.
Step 12: On this page, keep New Device selected, then pick the 5G+ plan that fits your needs and click Select under that plan.
Step 13: Here you review the details of the plan you selected and see the monthly price; scroll through the optional tablet/watch add-ons, choose any you want, then click Proceed to continue.
Step 14: On the summary page, check all add-ons (setup fees, SIM, Device Care, charger, etc.) and make sure the One-time and Monthly totals at the bottom match what you expect before selecting Check Out.
Step 15: Enter your personal and work details, select whether you are changing an existing TELUS account to EPP and acknowledge the one-time $80 connection fee in the second dropdown. If you are porting your number continue to the next step, if not, you may click “Proceed.”
Step 16: Enter your personal and work details, select whether you are changing an existing TELUS account to EPP and acknowledge the one-time $80 connection fee in the second dropdown. If you are porting your number continue to the next step, if not, you may click “Proceed.”
Step 17: Enter your contact details, then provide the requested ID information so TELUS can complete the required personal credit check to approve your plan and any device financing, then fill in your billing/shipping address, choose a delivery method, type in any additional comments (if any), and click Proceed to continue.
Step 18: On this page, review and accept the terms and conditions, enter your credit card details for the one-time service fees payment, then click Complete Order to finish your TELUS EPP request.
Step 19: On this page, carefully review all your order, billing, shipping, and subscriber details to make sure everything is correct before you accept the terms and click Complete Order.
Step 20: Read the instructions on this screen carefully, complete the employment verification using your work email as outlined, then click Complete Your Order last; once you do, you will receive a confirmation email with your final details.
Step 21: On this page, enter your personal details and professional email, then submit the form so TELUS can send you a unique verification code that you will use to complete your Exclusive Partner Program order..
Step 22: On this screen, your part is done for now, so watch your inbox for the TELUS confirmation email, follow the instructions in that message to finish accessing your Exclusive Partner Program offer, and contact Tom Harris if you need any help along the way.
A Quick Summary of Each Step
You start by opening the TELUS EPP lookup page, entering your details, and choosing Devices → Add-a-Line so you can set up an additional line on your TELUS EPP account online (Steps 1–4).
Next, you pick your phone and base pricing: choose your device brand and model (like Google Pixel), select storage, colour, and plan option, review New Service Essentials and the $50 Corporate Service, Setup and Recycling fees, and confirm the free AXS 4-in-1 charger that comes with Pixel 10 activations (Steps 5–8).
From there, you customize protection and accessories: decide if you want Device Care Complete or only the standard warranty, choose whether to add a fast-charge power adapter, browse compatible accessories, and then move ahead to picking your 5G+ mobility plan and any tablet/watch add-ons before checking the One-time and Monthly totals on the summary page (Steps 9–14).
After that, you handle the account details: enter your personal and work information, confirm whether you’re converting an existing TELUS account to EPP, add port-in details if you’re bringing a number from another provider, and provide your contact, ID, billing, shipping, and delivery information so TELUS can complete the credit check and set up your new line (Steps 15–17).
To finish, you review and accept the terms, pay the one-time service fees, and double-check all order and subscriber details. Then you complete employment verification with your work email, request your TELUS EPP verification code, and watch your inbox for the confirmation email with final instructions to activate your Exclusive Partner Program Add-A-Line offer (Steps 18–22).