Growing older should never mean giving up independence. With TELUS Health Medical Alert solutions, seniors can continue enjoying daily life with added confidence and peace of mind. Whether at home or on the go, help is always within reach — 24 hours a day, 7 days a week.
Why Medical Alert Devices Matter
Falls are one of the leading health risks for adults over 65, often resulting in injuries, reduced mobility, and longer hospital stays. In fact:
- 20-30% of seniors experience at least one fall each year
- Falls can lead to hospital stays that are up to 10 days longer
- 85% of senior hospitalizations are related to falls
Having quick access to emergency assistance can make a significant difference during critical moments.
TELUS Health Medical Alert Pendant: Smart Protection Wherever You Go
Designed for active and independent lifestyles, the TELUS Health Medical Alert Pendant combines advanced safety technology with simple everyday convenience.
Key Features and Benefits
- Automatic Fall Detection: The pendant can detect falls and automatically connect users to emergency assistance when needed.
- 24/7 Emergency Support: Access trained support agents any time of the day with the push of a button.
- Canada-Wide Location Tracking: Advanced GPS tracking helps emergency responders locate users quickly.
- Longest Battery Life in Canada: Enjoy extended battery performance with less frequent charging.
- Included Caregiver Mobile App: Loved ones can stay connected and informed without interrupting independence.
- Water-Resistant Protection: Designed for everyday wear, even around water-related activities.
- Clear Upfront Pricing and Satisfaction Guarantee: TELUS offers transparent pricing and a 30-day satisfaction guarantee for added confidence.
How TELUS Health Stands Out
Unlike many other medical alert providers, TELUS Health offers a combination of advanced technology, caregiver connectivity, and reliable nationwide support — all backed by Canada’s largest Canadian-owned medical alert provider.
The TELUS Health Medical Alert Pendant includes several advantages not commonly found in other fall detection devices, including:
- Caregiver Mobile App included
- Canada-wide tracking support
- Long-lasting battery life
- TELUS loyalty rewards eligibility
- Reliable nationwide network coverage
Prefer Protection at Home?
For seniors who primarily stay at home, the LivingWell Companion Home provides reliable in-home emergency support with easy access to help at the push of a button.
LivingWell Companion Home Features
- Emergency assistance available 24/7
- Works within a 600-foot radius of the base station
- Simple and easy-to-use design
- Ideal for home-based lifestyles
- Starting from $35/month
Flexible Protection for Every Lifestyle
Whether you’re looking for mobile protection or a dependable in-home solution, TELUS Health offers options tailored to different lifestyles and needs.
TELUS Health Medical Alert Pendant
Best for:
- Active seniors
- Independent living
- On-the-go lifestyles
- Families wanting caregiver connectivity
Starting from $55/month
LivingWell Companion Home
Best for:
- Seniors who spend most of their time at home
- Simple emergency support needs
- Reliable in-home coverage
Starting from $35/month
Peace of Mind for Seniors and Families
TELUS Health Medical Alert solutions are designed to help seniors stay safe while maintaining independence and confidence. With modern fall detection technology, caregiver support tools, and reliable emergency access, families can feel reassured knowing help is always available when it matters most.



