About
Tom Harris Cellular
Tom Harris Cellular is the largest and the most trusted TELUS dealer in Canada with a dedication to service and support at every one of our many locations throughout British Columbia and Alberta.
Tom Harris carries a wide selection of Cell Phones and Smartphones along with Tablets, TELUS Optik TV and High Speed Internet for both home and business needs. Tom Harris also provides satellite phones, wireless signal booster solutions and wireless voice Bluetooth products and a vast array of accessories. For any TELUS customer service enquiries please contact your nearest store or email us. We will reply to your email within a business day.
In case that was TLDR (Too Long, Didn’t Read), then basically… We sell more TELUS phones and accessories than anyone else in Canada because we know our stuff!
Our Mission
At Tom Harris, our goal is to be the industry leader in providing customized telecom solutions and services. We strive to exceed our customers’ expectations and maintain their loyalty for a lifetime. By creating an atmosphere that encourages employee excellence, integrity, and teamwork we constantly endeavour to meet the changing needs of our customers.
Our Commitment To You
Why should you deal with Tom Harris versus another TELUS dealer? The answer is simple. In addition to having the most customer-friendly and knowledgeable staff, our service is outstanding. Tom Harris is recognized as the leader in providing the highest level of customer service and support in the industry. We are so intent on making sure our customers are 100% satisfied that we offer a Worry Free Promise that comes with every wireless device and rate plan we provide.
Our Philosophy
The Tom Harris Philosophy is based on five areas that, we believe, are critical to business success. Those areas are: Customer Satisfaction, Financial Performance, Ongoing Improvement, Employee Enthusiasm, and Market Effectiveness. Our Philosophy holds that all are of equal importance, and we continually strive to reach a level of excellence in each area. However, in any planning or decision making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Satisfaction will always carry the most weight.
Tom Harris was recently voted by BC Business Magazine as one of the Top 5 Retail companies to work for in British Columbia and we look forward to keeping up our remarkable service to both our employees and our valued clients.
Our Continued Growth
Tom Harris began offering wireless services in 1987 in Nanaimo and Victoria and has since expanded to over 50 locations throughout BC and Alberta. We are continuing to grow our powerful Business Solutions team that is dedicated to providing proactive service to small and medium businesses, making Tom Harris Cellular your TELUS dealer of choice.
The Tom Harris team is here to help make communicating fun and easy! We encourage you to stop by one of our stores and experience it first-hand. Thank you for your continued business and support.
Our Commitment To Our Environment
The team at Tom Harris Cellular is committed to environmental stewardship and doing our part to manage the envrionmental impact of the innovative technology solutions and services we provide to our customers and communities we operate in. We currently uphold this commitment with the help of the following programs:
Device trade-in programs and recycling options
Case recovery program in partnership with Eco-train
Paper recycling services in stores
Our Commitment To Our Communities
The team at Tom Harris Cellular has always given back to the community, donating over $100,000 and hundreds of hours to worthwhile causes. In 2018, we created the Tom Harris Fund for Families to give back to families in need in the communities that Tom Harris Cellular serves. The Fund donated $25,000 to send hundreds of local kids to summer camp, who wouldn’t have otherwise had the opportunity, through the YMCA Strong Kids Campaign. As part of these fundraising efforts, employees from teams across our company raised donations and awareness for the Fund by skydiving out of a plane through the Fly for Families campaign.
To honour and continue Tom Harris’ legacy as a family man and community leader in philanthropy, the Tom Harris Fund for Families will continue for years to come.
Reasons To Switch To Tom Harris : TELUS
Over 70% of the new customers we welcome to TELUS have come from another wireless network, like Bell or Rogers. Come talk with us about the latest switch offers from TELUS. Feel free to bring your current contract or old cell phone bill and we’ll do a direct comparison between TELUS and your current wireless provider.